Terms & Conditions

Catering /Food Orders

Orders for morning delivery must be made on prior day. The cut-off for food platters of sandwiches, pastries is 10:30 am for same day delivery. Catering for Events will have longer lead times, please allow 48 hours minimum.

Wine & Gift Hamper Orders

Please allow 48 hours for delivery of Wine & Hamper orders. It may be feasible to deliver early on request, please contact our office. Alcohol cannot be ordered or delivered to persons under the age of 18 years.

Flowers Orders

Orders for Flowers, please allow 6 hours for delivery orders, it may be feasible to deliver locally at short notice, we will contact you to make arrangements.

– Flowers are aqua-packed where required and delivered in water for instant display.

– Same day delivery guaranteed, Monday to Saturday on all orders before 12pm.

– Please note that due to seasonal availability of flowers, it may be necessary to vary individual stems from those shown. Substitute flowers will be similar in style, quality and value.

Products, Availability and Pricing

We try to ensure availability of items listed, if there is a shortage we will make contact to inform you, and to offer an alternative. Any refund due will be made on your card following the changes made to your order.

We try always to ensure that product descriptions and pricing are correct at the time of ordering. If an error is discovered prior to delivery, we will make contact to inform you.  You may wish to take delivery at the correct price, or if you decline, then any refund due will made on your card following the changes.

Cancellation

The cut-off for cancelling Morton’s Catering orders is 2 hours before the requested time. Wine & Gift, or Flower Orders can be cancelled prior to dispatch, please allow 4 hours.